Passenger resources

Trying to register and pay for your trip? Navigate our online registration and payment system with ease so you can stay focused on going on the trip of a lifetime!

Table of contents

Let's help you register and pay for your trip hassle-free!

Navigate our online registration and payment system with ease so you can stay focused on going on the trip of a lifetime! Remember to bookmark this page for easy reference as well.


FAQ Graphic For Resources Page

Frequently asked questions

Registration & account access

1. How do I register for a trip?

2. How do I register a child for a trip?

3. What is my trip code?

4. How do I become the account holder for a child?

5. How do I share account access?

6. How do returning passengers register for a trip?

Payment methods & fees

1. How do I manually add a bank account?

2. How do I make a trip payment?

3. How do I make my first trip payment?

4. How does fundraising money work?

5. How do trip donations work?

Common Scenarios Graphic For Resources Page

Common scenarios

1. Cancellations

2. Donor questions

3. Reset password

4. Add trip protection

5. Edit account holder information

6. Filing A Trip Protection Claim


Downloadable Resources Image FOR PASSENGERS

Downloadable resources

1. Enhanced trip protection policy details

2. Standard trip protection policy details

3. Trip protection policy comparison chart

Looking for more? Dive into our other articles, updates, and strategies

Deliver group travel with confidence.

St Augustine, Florida (FL), USA

@ 2026 GroupCollect. All rights reverved

Deliver group travel with confidence.

St Augustine, Florida (FL), USA

@ 2026 GroupCollect. All rights reverved

Deliver group travel with confidence.

St Augustine, Florida (FL), USA

@ 2026 GroupCollect. All rights reverved