Trip leader resources

Let’s take your mastery of GroupCollect Register to the next level!

Check out the topics below for easy access to tutorials, tips, and best practices that’ll help improve your workflow in GroupCollect Register. Remember to bookmark this page for easy reference as well.

Trip leader success

1. Trip leader success video

2. Trip leader dashboard

3. Trip codes

4. How to register videos

5. Sending announcements

6. Creating lists

7. Applying fundraising money

Frequently asked questions

Registration & account access

1. How do I register for a trip?

2. How do I register a child for a trip?

3. How do I become the account holder for a child?

4. How do I share account access?

Payment methods & fees

1. How do I manually add a bank account?

2. How do I make my first trip payment?

3. How does fundraising money work?

4. How do trip donations work?

5. How do I pay for a bulk credit with a credit card?

Common scenarios

1. Passenger cancellation

2. Donor questions

3. Passenger needs to reset their password

4. Passenger wants to add trip protection

Downloadable resources

1. Donations feature flyer

2. Trip insurance document- standard policy

3. Trip insurance document- enhanced policy